Shipping Policy
Welcome to A&SUZ, where every order is handled with care and attention.
This Shipping Policy explains how and when your order will be delivered across Saudi Arabia and abroad.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Options & Delivery Times
We offer reliable and secure delivery both within Saudi Arabia and internationally:
-
Within Saudi Arabia: Delivery usually takes 1–5 business days.
-
GCC Countries (UAE, Kuwait, Bahrain, Qatar, Oman): Delivery usually takes 3–7 business days.
-
International Orders: Delivery usually takes 7–14 business days.
Please note that delivery times are approximate and may vary depending on courier workload, location, or customs procedures.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and a link to follow your delivery status in real time.
Shipping Address
Please ensure that your shipping address is accurate and complete, including your building number, street name, and contact number.
A&SUZ is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
Customs & Duties (International Orders)
For international deliveries, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
We recommend checking local customs regulations before placing your order.
Lost or Delayed Packages
If your order is delayed or lost, please contact our customer service at
📩 support@aandsuz.store
We will coordinate with our shipping partners to resolve the issue as quickly as possible.
Contact Us
For any questions about shipping or delivery, please contact us through our Contact Us page or via email.
We are always happy to assist and ensure your A&SUZ experience is smooth, comfortable, and reliable.